If you need results very soon for international travel, you might want to check the timeline with them before going for the test (when you check the results before they are out, it says that the results will come out in 4 days, but it actually depends on the lab- so this should be changed asap so that it doesn't mislead people) . They are pretty responsive and looks like they escalated my case because I let them know that I need the results very soon and got my results the next day.

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