To the manager I saw your response and what happened today was that I place my order and time went on after I made my payment so when I finally asked about my ETA and if payment was ok which I noticed that went through and was accepted the person on the phone was rude to me insulting me and then proceeded to ask me if I wanted my money back as there are other cannabis places to go to, so I said yeah sure. To me that is poor customer service and who doesn't want to make money especially now, instead this person sent back my money and couldn't even apologize.